FAQs

Where can I download product images?: http://www.hagan-ski.com/en/downloads/product-images/ 

Where can I download product specifications?: http://www.hagan-ski.com/en/downloads/product-specifications-texts/

Where can I download logos?: http://www.hagan-ski.com/downloads/logos/ 

How do I thermofit Core TF boots?

How do I thermofit Core ST boots?

Are there any special care instructions for HAGAN Vacuum Skins?

My skins (Vacuum Base) cannot be applied to the ski for a second time. It does not adhere to the ski properly and becomes loose after only a few steps?

In cold conditions, try warming the skin with your body. At the same time, keep the running surface clear of snow (maybe try to dry and warm, e.g. with the included fleece skin bag) and then properly press the skin to the ski. In warm, and especially in wet conditions, properly dry the ski with the fleece skin bag and maybe also let the adhesive layer dry (in the sun or through dabbing with the fleece skin bag).

My skins stick together so strongly that I cannot separate them anymore?

With adhesive skins, always use the included protective foil (not the foil attached to new skins!). It is best to cut the protective foil into two lengths and use 1 piece for 1 skin, which is then best folded in the middle.

My skin keeps on glopping, what can I do?

In extreme conditions, every skin can become subject to glopping once in a while. All HAGAN skins are treated and made water-repellent in manufacturing in order to prevent glopping. However, this impregnation does not last forever, therefore we recommend applying the HAGAN Dry Climb skin treatment spray after every few tours. Ideally, heat the treated skin at home with a hairdryer to prolong its effect. This improves the gliding properties of the skin and makes it glop-proof. We also recommend taking HAGAN hard wax with you on tours, so that, in case of need, you can rub it on in the direction of the mohair grain. It can also be used on skis.

Binding Mounting Instructions:

What is the Hagan Austria website?  www.Hagan-Ski.com

Discount Codes:

  • Only one discount code can be used per product/order. They cannot be "stacked."
  • Discount codes can not be used on closeout items, mounting jigs, or discounted product packages.
  • Discount code offers may be restricted to use by certain customers or on specific products or orders and Hagan Ski USA reserves the right to cancel, modify or restrict these offers at any time without notice and for any reason.
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  • Hagan reserves the right to decline and cancel orders placed with discount codes at its sole and final discretion. Placement or confirmation of an order does not constitute final acceptance of any order.

What is the Hagan Ski USA Warranty Policy? All Hagan skis, bindings, boots, poles and hardgoods are warranted for two years from the date of purchase against manufacturing defects. We are responsible for the replacement of any defective product. We are not responsible for any costs, losses or damages incurred as a result of loss, misuse or alteration of the product. For more details, read our full warranty policy

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