FAQs

Technical Specification Comparison Charts:

Binding User's Guides and Mounting Instructions:

Core 12 Evo and Pro Binding Mounting Template and Instructions
Core 12 Pro Binding User's Guide and Warnings
Core 12 Binding Mounting Template and Instructions
Core 12 Binding User's Guide and Warnings
Hagan Boost 12 / ATK Front 12 (and C-Raider 12, Raider 12 and Freeraider 12) Mounting Template and Instructions
Hagan Boost 12 / ATK Front 12 User's Guide and Warnings
Pin Up 8/10 and Pure 8/10 Binding Mounting Template and Instructions
Pure 8/10 Binding User's Guide, Maintenance and Warnings
Ultra and Ultra World Cup Binding User Guide
Ultra and Ultra World Cup Binding Mounting Template
Ultra and Ultra World Cup Binding U Spring Replacement Instructions
Grom 5 and ATK Candy 5 Mounting Template and Instructions
Grom 5 and ATK Candy 5 User's Guide and Warnings
Z01, Z02 & Z02 Junior Mounting Template (Note: Use the Jr markings for the Z02 Junior Extra Small (XS) and the Small markings for the Z02 Junior Small.)
Z01, Z02 & Z02 Junior User's Manual
Z01, Z02 & Z02 Junior Retailer's Manual
Z01, Z02 & Z02 Junior ski brake installation (or swapping)

The templates are designed for A4 paper (not 8.5 x 11), so choose the A4 setting on your printer. (Even if you don’t have A4 paper.) After printing, double check the dimensions with a ruler.

Where can I get my bindings mounted?

We are still rather "boutique" in the U.S, but there are an increasing number of shops where you can get Hagan bindings mounted. Shops that have the Hagan mounting jig and links to the mounting templates are here.

I try to keep this list current, so if you learn of and are happy with another shop that mounts Hagan bindings, please let me know so I can add them.

Boots:

How do I thermofit Core TF boots?
How do I thermofit Core ST boots?

Climbing Skins - Care and Maintenance Tips:

Performance Tips for the new Hagan Hybrid-Glue Climbing Skins.

Special care instructions for 2016-18 HAGAN Vacuum Skins

Skin care tips - especially for spring skiing

Tips for all climbing skins:

In cold conditions, try warming the skin with your body. At the same time, keep the running surface clear of snow (maybe try to dry and warm, e.g. with the included fleece skin bag) and then properly press the skin to the ski. In warm, and especially in wet conditions, properly dry the ski with the fleece skin bag and maybe also let the adhesive layer dry (in the sun or through dabbing with the fleece skin bag).

My skins stick together so strongly that I cannot separate them anymore?

This is not a problem with Hagan's new hybrid glue skins! If you have older adhesive skins, always use the included protective foil (not the foil attached to new skins!). It is best to cut the protective foil into two lengths and use 1 piece for 1 skin, which is then best folded in the middle.

My skin keeps on glopping, what can I do?

In extreme conditions, every skin can become subject to glopping once in a while. All HAGAN skins are treated and made water-repellent in manufacturing in order to prevent glopping. However, this impregnation does not last forever, therefore we recommend applying the HAGAN Dry Climb skin treatment spray after every few tours. Ideally, heat the treated skin at home with a hairdryer to prolong its effect. This improves the gliding properties of the skin and makes it glop-proof. We also recommend taking HAGAN hard wax with you on tours, so that, in case of need, you can rub it on in the direction of the mohair grain. It can also be used on skis.

What gear do you recommend for kids?

See this blog post: Ski Touring Gear for Kids

What are the Hagan Ski edge angles?

Ultras – Side Angle 87,5° / Bottom 1,0°.

All others – Side Angle 87,5° / Bottom 1,3°

Discount Codes:

Only one discount code can be used per product/order. They cannot be "stacked."
Discount codes can not be used on closeout items, mounting jigs, or discounted product packages.
Discount code offers may be restricted to use by certain customers or on specific products or orders and Hagan Ski USA reserves the right to cancel, modify or restrict these offers at any time without notice and for any reason.
Discount code offers may not be shared, sold or bartered. Discount codes from unauthorized Internet postings are not valid and may be declined.
Hagan Ski USA reserves the right to decline and cancel orders placed with discount codes at its sole and final discretion. Placement or confirmation of an order does not constitute final acceptance of any order.

What is the Hagan Ski USA Warranty Policy?

All Hagan skis (except Ultra 65), bindings, boots, poles and hardgoods are warranted for two years (3 years for skis, 5 years with registration) from the date of purchase against manufacturing defects. We are responsible for the replacement of any defective product. We are not responsible for any costs, losses or damages incurred as a result of loss, misuse or alteration of the product. For more details, read our full warranty policy.

Shipping Policy

Please view our shipping policy here.

What is the Hagan Ski USA Privacy and Cookie Policy?

Click to see our Privacy Policy

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